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Cancellation policy

Withdrawal

You have the right to revoke this contract within a period of fourteen days without giving reasons.

The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has taken possession of the goods.

To exercise your right of revocation, you must contact us

Sales plus GmbH
Kettwiger Straße 2-10
45127 Essen
Deutschland / Germany
Managing Director: Benedikt Schmitz, Andreas Zinkhan
Commercial register: HRB 25831
Registered office: Essen
VAT Id No.: DE 815 531 474

By means of a clear statement (for example, a letter, fax or e-mail sent by mail) about your decision to revoke this contract. You can use the enclosed sample revocation form, but this is not required.

In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

 

Consequences of revocation

If you revoke this Agreement, we will pay you all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We may refuse the refund until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.

You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the deadline of 14 days.

They bear the direct costs of returning the goods. They shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.

 

Model withdrawal form

(If you want to revoke the contract, please fill out this form and return it.)

At:

Sales plus GmbH
Kettwiger Straße 2-10
45127 Essen
Deutschland / Germany

Managing Director: Benedikt Schmitz, Andreas Zinkhan
Commercial register: HRB 25831
Registered office: Essen
VAT Id No.: DE 815 531 474

 

  • I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):
  • Appointed on (*) / received on (*)
  • name of the consumer (s)
  • Address of the consumer (s)
  • Signature of the consumer (s) (only in the case of a communication on paper)
  • Date

__________________________
(*) Delete as appropriate.

Information on legal exceptions to the right of withdrawal:

Information on legal exceptions to the right of revocation:

You are entitled to the right of revocation under the statutory provisions, Is not applicable to contracts for the supply of goods which are not prefabricated and whose manufacture is subject to an individual selection or destination by the consumer or which are clearly tailored to the consumer’s personal needs, and not to contracts for the supply of sound or video recordings Or computer software in a sealed package when the seal has been removed after delivery.

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